tk7171 Privacy Policy

This Privacy Policy ("Policy") describes how tk7171 ("tk7171", "we", "us", "our") collects, processes, stores, shares, and protects personal information in connection with your use of the tk7171 online casino and sports betting platform accessible at tk7171.vip and all associated services (the "Platform").

By registering an account, making a deposit, or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue your use of the Platform and contact our support team to request account closure.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. Where these documents are consistent, they apply together. Where there is a conflict, the more specific document governs the relevant matter.

tk7171 may update this Policy from time to time to reflect changes in our data practices, applicable law, or operational requirements. Registered players will be notified of material changes via the contact details associated with their account. Continued use of the Platform after notification of a change constitutes acceptance of the revised Policy.

tk7171 collects personal data in three principal ways: information you provide directly during registration and account management; information generated automatically through your use of the Platform; and information received from third-party service providers who assist us in delivering our services.

1.1 Information You Provide Directly

• Registration data: Full name, date of birth, mobile phone number registered in Bangladesh, and a chosen username and password.
• Identity verification (KYC) documents: National ID card, passport, or driving licence details, including document number, issue date, and expiry date, submitted to verify your age and identity in compliance with our account verification requirements.
• Payment information: bKash wallet number, Nagad account number, Rocket or Upay account reference, or bank account details (account holder name, account number, bank name, branch) used for deposits and withdrawals. We do not store full bank card numbers or mobile wallet PINs.
• Communication records: Messages, emails, live chat transcripts, and other correspondence you send to the tk7171 support team.
• Responsible gaming declarations: Any self-reported information you provide in connection with deposit limits, cooling-off periods, or voluntary self-exclusion requests.

1.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system version, browser type and version, and screen resolution.
• Usage and session data: Pages visited, features used, games played, bets placed, session start and end times (recorded in Bangladesh Standard Time, BST UTC+6), and navigation paths through the Platform.
• Transaction logs: A complete record of all deposits, withdrawals, bonus credits, wagers, and game results associated with your account, retained for audit, fraud prevention, and dispute resolution purposes.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 6 of this Policy.

1.3 Information from Third Parties

• Payment processors: Transaction confirmation data, payment status updates, and fraud signals from bKash, Nagad, Rocket, Upay, and integrated banking partners.
• Game providers: Game round results, Return to Player (RTP) data, and session records from licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• Identity verification services: Where we use a third-party KYC provider to assist in document verification, that provider may return a verification result and confidence score to tk7171.
• Fraud and security services: Risk scores, device fingerprint signals, and behavioural analytics from third-party fraud detection partners.

tk7171 processes your personal data only for specific, legitimate purposes. The primary legal bases for our processing are: performance of contract (processing necessary to provide the services you have requested), legal obligation (processing required to comply with applicable law, including KYC and anti-money laundering obligations), and legitimate interests (processing for fraud prevention, platform security, and service improvement).

2.1 Account and Service Delivery

We use your registration and identity data to create and maintain your account, verify your age (you must be 21 or older to use the Platform), process deposits and withdrawals in BDT via your chosen payment channels, and deliver the casino, sports betting, and live gaming features of the Platform to you.

2.2 Security and Fraud Prevention

Transaction logs, device data, IP addresses, and behavioural patterns are analysed to detect and prevent fraudulent activity, including multi-accounting, bonus abuse, money laundering, chip dumping, and unauthorised account access. Where suspicious activity is detected, we may restrict account functionality pending investigation.

2.3 Regulatory and Legal Compliance

We are obligated to conduct Know Your Customer (KYC) checks, maintain transaction records, and, where legally required, report suspicious financial activity. Personal data collected for compliance purposes is retained for the periods mandated by applicable law and is not used for any other commercial purpose.

2.4 Customer Support

Communication records and account history are used by our support team to investigate queries, resolve disputes, process responsible gaming requests, and provide assistance to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Support is available 24/7 in Bangladesh Standard Time (BST, UTC+6).

2.5 Service Improvement and Analytics

Aggregated and anonymised usage data is used to understand how players interact with the Platform, identify areas for improvement, optimise game selection, and maintain platform performance. Where possible, analytics are conducted on anonymised data sets that cannot be traced back to individual players.

2.6 Promotional Communications

With your consent, we may use your contact details to send you information about promotions, VIP programme updates, and new game launches relevant to your interests. You may withdraw consent for marketing communications at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

tk7171 does not sell or rent your personal information to third parties. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

3.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with your chosen payment service provider — for example, bKash, Nagad, Rocket, Upay, or your designated Bangladeshi bank. These providers process your payment data under their own privacy policies and are contractually obligated to handle your data securely.

3.2 Game Content Providers

When you launch a game supplied by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session token and anonymised player identifier are shared with that provider's gaming server to initialise your game session. Full personal identity data is not transmitted to game providers.

3.3 Identity Verification and Fraud Prevention Partners

We may share identity document data and account information with third-party KYC verification services and fraud prevention platforms to complete mandatory identity checks and to assess account risk levels. These partners are bound by strict data processing agreements and may not use your data for their own commercial purposes.

3.4 Legal Authorities

tk7171 will disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where we are legally required to do so, or where we reasonably believe that disclosure is necessary to prevent or investigate criminal activity, protect the rights or safety of tk7171 or third parties, or comply with a valid legal process.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of tk7171's business, personal data held about Platform users may be transferred to the acquiring entity as part of the transaction. Affected users will be notified in advance where possible, and the acquiring entity will be required to honour the commitments made in this Policy.

tk7171 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

• Active account data: Retained for the lifetime of your account and for a period of five (5) years following account closure, to satisfy our legal and regulatory obligations.
• Transaction and financial records: Retained for a minimum of seven (7) years in accordance with anti-money laundering record-keeping requirements.
• KYC and identity verification documents: Retained for five (5) years from the date of account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for three (3) years from the date of the interaction, unless the communication relates to an ongoing dispute or investigation.
• Marketing consent records: Retained for the duration of your account and for one (1) year following the withdrawal of consent, to evidence compliance.
• Cookie data: Session cookies are deleted when your browser session ends. Persistent analytical cookies expire in accordance with the durations specified in our Cookie settings.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where technical constraints prevent immediate deletion, data is isolated from active systems pending scheduled deletion.

tk7171 uses cookies and similar client-side tracking technologies to operate the Platform, remember your session, and understand how players use our services. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These cookies maintain your login session, store your language preference, and ensure secure navigation. They cannot be disabled without breaking core Platform functionality.
• Analytical cookies: Used to collect aggregated, anonymised information about how visitors interact with the Platform — including which pages are visited most frequently, how long sessions last, and which features are used. This data helps us improve the Platform experience.
• Functional cookies: Allow the Platform to remember choices you have made — such as your preferred game category or display settings — to provide a more personalised experience on your next visit.
• Security cookies: Help detect and prevent fraudulent behaviour, including bot traffic, credential stuffing, and suspicious session patterns.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. tk7171 does not use third-party advertising cookies or tracking pixels that serve ads on behalf of unaffiliated companies.

As a user of the tk7171 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the email address shown in the footer of this page.

Right of Access

You may request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe and in a commonly used format.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. Certain data corrections — such as changes to registered name or date of birth — may require supporting documentary evidence.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal obligation to retain certain records (such as transaction data) for the periods specified in Section 4 above.

Right to Restrict Processing

In certain circumstances you may request that we restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests, though we may demonstrate that our legitimate interests override your objection in specific cases.

Right to Data Portability

Where processing is carried out by automated means on the basis of your consent or on the basis of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format, and transmit it to another data controller where technically feasible.

tk7171 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

• SSL/TLS encryption: All data in transit between your device and the tk7171 Platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored as salted cryptographic hashes — plain-text passwords are never stored or transmitted. tk7171 staff cannot retrieve your password; only a password reset is possible.
• Access controls: Internal access to production data systems is restricted to authorised personnel and governed by role-based access controls and multi-factor authentication requirements.
• Regular security assessments: The Platform undergoes periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in our systems.
• Incident response: tk7171 maintains an internal security incident response procedure. In the event of a data breach that is likely to result in a risk to affected users, we will notify impacted players promptly and take immediate remedial action.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying tk7171 support immediately if you suspect that your account has been accessed without your authorisation.

The tk7171 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. During registration, users are required to confirm their age, and identity verification checks are conducted to validate age where required.

If tk7171 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to close the associated account, delete or anonymise all personal data collected, and return any deposits to the originating payment method. If you have reason to believe that a minor has created an account on the Platform, please contact our support team immediately.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data tk7171 holds about you, please contact our support team. Our support contact email is displayed as plain text in the footer of every page on this site. Support is available around the clock, seven days a week, in Bangladesh Standard Time (BST, UTC+6).

When submitting a data rights request, please include your registered account username and a brief description of your request. We may require you to verify your identity before processing the request. We aim to acknowledge all data enquiries within two (2) business days and to resolve them within thirty (30) days, unless the request is particularly complex or you have submitted multiple requests simultaneously.

tk7171 is committed to resolving all data-related concerns directly with players. If after contacting us you feel your concern has not been adequately addressed, you retain the right to escalate the matter to the appropriate data protection authority or seek independent legal advice.